Decision Making & Choice

Sacred Business Services offers service users the opportunity and support to participate as fully as possible in making decisions about how they live their lives and about the support/services they receive.

The support provided will be appropriate to each service user’s needs, wishes, age, culture, gender and disability. Sacred Business Services will provide information in suitable formats as needed e.g. plain English, audio and other languages through interpreter services.

Service users may have carers, guardians or substitute decision makers or choose to involve an advocate in making decisions about services that they receive. Sacred Business Services will assist service users to involve their carers/guardians or substitute decision makers to the extent they wish. 

Sacred Business Services will respect the importance of an individual’s right to make informed choices, take calculated risks and learn from experience. If the service user’s decision and choices involve risks and these risks do not conflict with the duty of care responsibilities of others Sacred Business Services will ensure that the service user is assisted to minimise those risks.

Interpreting and Translation

The delivery of safe, high-quality services relies on effective communication. Where required, interpreters and translators will be made available at no cost to support your interactions with us.

Interpreting and Translating Service NT

Ground Floor RCG House

83-85 Smith Street

Darwin NT 0800

itsnt.dlgcs@nt.gov.au

GPO Box 4621

Darwin NT 0801

Phone: 08 8999 8506

Aboriginal Interpreter Service

24 hour on-call service: 1800 334 944

Darwin office

Floor 1, RCG House

83-85 Smith Street

Darwin NT 0800

GPO Box 4450

Darwin NT 0801

Phone: 1800 334 944

Fax: 08 8923 7621

Alice Springs office

Floor 1 Alice Plaza

Todd Mall

Alice Springs NT 0870

PO Box 1596

Alice Springs NT 0871

Phone: 08 8951 5576

Fax: 08 8951 5244

Advocacy

Sacred Business Services fully supports your right to have an independent advocate support you in your interactions with us. If you’d like help finding an independent advocate, speak to one of our staff.

Alternatively, you can use the Disability Advocacy Finder, which is available online at https://disabilityadvocacyfinder.dss.gov.au/disability/ndap.